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Email Address

If you have any questions about your Tyee Builder membership, contact us by email at builders@thetyee.ca or phone 604-689-7489 (toll-free: 1-844-301-6677).

Terms of service

All Tyee Builder transactions are processed in Canadian Dollars. The Tyee is a Canadian organization, located in Vancouver, B.C.

You can change the amount you're giving us on a recurring basis or stop subscribing at any time. Simply contact us and we'll put an end to your membership, which will take effect the next time a payment is due to be made. Due to the nature of the program we can't offer refunds mid-month. If you have any questions or need to cancel your membership, please contact us by email, phone (604-689-7489) or toll-free (1-844-301-6677).

We are a non-profit organization but at this time donations to The Tyee are not tax deductible. Find out more about our funding here.

Frequently Asked Questions

Is my contribution to The Tyee tax deductible?

At this time, contributions to The Tyee are not tax-deductible. The Tyee is a non-profit organization and we use all of our revenue raised to go towards more journalism. We are working towards achieving qualified donee status that would allow us to issue tax receipts for donations. We will update our Tyee Builders when we have received that status.

Are you a Qualified Canadian Journalism Organization (QCJO)? Can I claim my Tyee Builders payment as a qualifying subscription on my taxes?

We are a QCJO but Tyee Builders is not a qualifying subscription expense and is not eligible for a tax credit because subscriptions are meant to provide access past a paywall. Tyee Builders is not a subscription, it is a supporters program.

How can I make changes or stop my recurring contribution?

You can change the amount you're giving us or stop subscribing at any time. Simply contact us and we'll put an end to your membership, which will take effect the next time a payment is due to be made. If you have any questions or need to cancel your membership, please contact us by email, phone (604-689-7489) or toll-free (1-844-301-6677).

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